Brand New 2011 Altima 156 miles won't start. - Page 3 - Altima Forums.net - The Nissan Altima Enthusiast Talk and Discussion Forums

Reddy · 01-20-2012

I had a similar problem. I tried to start my car in the morning but it didn't work. I called geico, the tow truck arrived and tried the jump starter it worked. I am going to the dealer tomorrow for inspection.

I also had a warning message as Maintenance other when i turn on the car from the begining at around 600 mielage. I took my car to the dealer, they fixed it in a minute but it started popping up again after one week and i ignored that error message all the time.

Anybody experienced these issues with 2011 Altima 2.5s???

Quote:

Originally Posted by ilock10

I went to start my car this morning and the very same thing happened to me.

I pressed the brake and pushed the start button, but the car would not turn over. I got out of the car and attempted to close the door and turn the car to the off position, but nothing happed. The chime kept going, lights and the 'door open' display was stuck and none of the buttons on the screen for the radio or the navigation system where functional. I was worried. I wanted to tow my car to the dealership, but I leave for work at 4:45am and there were none open. That also meant that my car would have been on for over four hours just draining the battery. I looked to see if there were troubleshooting steps in the manual, but found none. My husband finally decided to just detach the battery after 25 minutes of trying to turn the car off. The car works fine now, but after reading the posts, I will NEVER again disconnect the battery, but just take it to the dealer for repair.

I thought that this was extremely weird and I hope it never happens again. I have a slight air leak in my sun roof, so when I get that repaired at the dealership this weekend, I will definitely describe this experience with the technican.

bobos · 01-22-2012

Thank you folks for posting this issue. The VERY SAME thing happened to me a couple of days ago, "Door Open" message message poped up, computer froze, engine doesn't want to start. For a second I was tempted to open the hood and reset the battery but didn't want to take chances because I want to keep my warranty (Altima, 2.5 S. Special Edition with 6,000 miles).

I called the dealer, they sent me a towing truck, I went with the truck to the dealership, they brought the car into their maintenance department. 15 minutes later an agent from Enterprise was there with a rental (all covered under warranty which included the tow also), that was nice.

The maintenance department called me toward the end of the day and told me to keep the rental for a couple of days because they are waiting for parts. They explained that Altima has 4 modules that exchange computer commands and the computer is showing that (the sensor on everyone of the four wheels shorted out for some reason) strange.

They don't know what triggered the issue, but they spent time on the phone with Nissan trying to get to the bottom of the issue. I don't know what is going to happen but will keep you all updated. Right now I'm driving a rental (2011 chevy impala) nice suspension but not as smooth, nice and classy like the Altima.

Oh, by the way, they mentioned that if try to use unusual solutions like jumpstarting the car, that also triggers more computer problems!

Will keep you all updated. The best of luck to all of you.

Mike

alorduy · 04-02-2012

I just had this happen to me. My 2011 Altima froze with all the dashboard lights on, I disconnected the battery to reset the computer and everything seems to be working normal now.
My friend who bought a similar car a week after me had this happen at least once a few weeks ago.

What should we all do? this is not a normal thing to be happening.

Klink · 04-03-2012

Quote:

Originally Posted by alorduy

I just had this happen to me. My 2011 Altima froze with all the dashboard lights on, I disconnected the battery to reset the computer and everything seems to be working normal now.
My friend who bought a similar car a week after me had this happen at least once a few weeks ago.

What should we all do? this is not a normal thing to be happening.

I always carry a 10mm wrench in the glove box and jumper cables in the trunk in case the above situation arises!!!

ranchan · 2 Weeks Ago

2011 nissan altima (9K miles) had the same problem couple of days back. The car is ON but the engine won't turn over. The brakes are pressed and does not come back to the normal position. My keys would not lock the doors so I had to manually open and close the door. As soon as i come out of the car the display would show "No Keys". Called AAA and the guy checked for battery and confirmed that it was fine. Finally after discussing with his peers he removed the battery connection and put it back again to reset the computer system in the car and it worked. He gave me a free 10 mm wrench :-) incase the car stopped again in future.
No issue so far, give the car for service at Nissan dealer. Not sure if they will be able to replicate the issue but I am curious what they come back with.

ranchan · 2 Weeks Ago

Hi guys,
The Nissan Service team came back saying that there is a Bulletin (i guess its a software patch) for this issue. This specific bulletin (NTB12-041) was applied. So this issue should not occur again.

jackmor · 2 Weeks Ago

I was so paranoid about this problem that the first thing that I put in the car, right after getting it home, was a 10mm insulated wrench.

I am looking for a copy of the TBS (NTB12-041) and if or when I find it, I'll post it here.

Mlee19841 · 2 Weeks Ago

What Altima model do you have?

Mlee19841 · 2 Weeks Ago

Quote:

Originally Posted by jackmor

I was so paranoid about this problem that the first thing that I put in the car, right after getting it home, was a 10mm insulated wrench.

I am looking for a copy of the TBS (NTB12-041) and if or when I find it, I'll post it here.

Thanks. I was browsing but didn't find it. Hopefully I won't be effected don't want to start off with problems.

jackmor · 2 Weeks Ago

I have the 2012 Altima 2.5 SL

biggbrother · 2 Weeks Ago

Quote:

Originally Posted by jackmor

I have the 2012 Altima 2.5 SL

Happened to me AGAIN last Saturday. Of course I procrastinated in purchasing a wrench set to keep in my trunk so I had to call a buddy to bring me a wrench to disconnect the battery and reconnect. Then it started right up!

WTF! I am going to have to take it the Nissan dealer to have the patch applied.

jackmor · 1 Week Ago

Quote:

Originally Posted by biggbrother

WTF! I am going to have to take it the Nissan dealer to have the patch applied.

Why don't you ask them to give you a copy of the NTB12-041 patch or ask for the rang of VIN numbers that apply to this TBS.

jackmor · 21 Hours Ago

I got a copy of the NTB12-041 service bulletin, the title is "Ignition Switch (Push Button) Will Not Respond"

CAUTION: Do not disconnect the battery cable while the engine is running, the engine will continue to run and electronic components may be damaged.

If the engine does not start, just disconnect the negative battery cable, wait 2 minutes then reconnect.

If the engine is running and will not turn off, pull the fuel pump fuse from the fuse panel, wait for the engine to stop, and then reinstall the fuse, disconnect the negative battery cable, wait 2 minutes then reconnect.

Take the car to the dealer to reprogram the BCM and fix this problem.

This service bulletin apply to cars with the following VIN numbers:

2011 Altima from 1N4(*)L2(***)BC143037 to 1N4(*)L2(***)BC185867
2011 Altima from 1N4(*)L2(***)BC463258 to 1N4(*)L2(***)BC517167
2012 Altima from 1N4(*)L2(***)BC100000 to 1N4(*)L2(***)BC147708
2012 Altima from 1N4(*)L2(***)BC400000 to 1N4(*)L2(***)BC452245

2011 Maxima from 1N4AA5AP(*)BC830692 to 1N4AA5AP(*)BC869861
2012 Maxima from 1N4AA5AP(*)CC800000 to 1N4AA5AP(*)CC804635