[VStar650CL]

If they're replacing the controller, I have a feeling it won't be. Keep us apprised.

 

[Phillyfinest]

If they're replacing the controller, I have a feeling it won't be. Keep us apprised.

Will do. Whatever it takes to get fixed, i will update all. The Dealer needs to figure it out.....

 

[Phillyfinest]

Update: picked up car today, and guess what? Same issue. nothing from passenger seat, and only the back of drivers seat gets hot. Took back, and SA said he even checked himself and it worked before I picked it up. I said well as you can see its not working. He said they will have tech look at again Monday. He also stated that Nissan said if after changing Module and it still fails, then they have to change the seat box under both seats. They will let me know Monday. So more to follow.....

 

[Vvvvv]

Update: picked up car today, and guess what? Same issue. nothing from passenger seat, and only the back of drivers seat gets hot. Took back, and SA said he even checked himself and it worked before I picked it up. I said well as you can see its not working. He said they will have tech look at again Monday. He also stated that Nissan said if after changing Module and it still fails, then they have to change the seat box under both seats. They will let me know Monday. So more to follow.....

Okay, thank you for the update, hope it gets fixed this time

 

[VStar650CL]

Took back, and SA said he even checked himself and it worked before I picked it up.

That's just plain sad. No way.

 

[Phillyfinest]

Update: well dealer called me Monday and said that they used a temp gauge and the readings were all within normal range. Even though i don;t feel any heat coming from seats. Dealer said because of the temp gauge readings, Nissan says that within normal range and nothing more to do. I called Nissan and put in a complaint, and they advised I can take to another dealer. So that is what i did, and yesterday they told me that the driver seat cushion needs replacing and that the passenger seat needs a new entire bracket. They have to order parts so my car will be there for at least a week. What nonsense from the first dealer. I believe they didn’t know how to diagnose it. Guess not all Dealer Service Departments are created equally.

i picked up a loaner yesterday while they work on my car.....

 

[VStar650CL]

Guess not all Dealer Service Departments are created equally.

They definitely are not, and it sounds like the techs at the new dealership know how to read a wiring diagram and use a voltmeter. That's a keeper. I won't turn this into a rant about the industry, but suffice it to say that there are some technicians who just don't "have it" when it comes to electricity. In some dealerships those guys are allowed to play with electrons anyway, and the result is what you experienced. I'm very glad you found a more-competent shop.