If they're replacing the controller, I have a feeling it won't be. Keep us apprised.
Okay, thank you for the update, hope it gets fixed this timeUpdate: picked up car today, and guess what? Same issue. nothing from passenger seat, and only the back of drivers seat gets hot. Took back, and SA said he even checked himself and it worked before I picked it up. I said well as you can see its not working. He said they will have tech look at again Monday. He also stated that Nissan said if after changing Module and it still fails, then they have to change the seat box under both seats. They will let me know Monday. So more to follow.....
They definitely are not, and it sounds like the techs at the new dealership know how to read a wiring diagram and use a voltmeter. That's a keeper. I won't turn this into a rant about the industry, but suffice it to say that there are some technicians who just don't "have it" when it comes to electricity. In some dealerships those guys are allowed to play with electrons anyway, and the result is what you experienced. I'm very glad you found a more-competent shop.Guess not all Dealer Service Departments are created equally.