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Discussion Starter #1
Hello everyone! I just leased a new Altima SV and noticed a clunk noise in the rear if I happen to hit a pothole just right. If it is a gentle hit the noise is not audible. If it is a quick hit there is a loud clunk. Not sure which side. It seems to be from the passenger side if I'm driving. If I'm the passenger it sounds like it's coming from the driver side. It took a couple of visits to the dealer before they heard it. The mechanic who looked at my car could find nothing. He got on the phone with Nissan and was told that they are aware of the issue, that there have been numerous complaints about the clunk, but that Nissan has not figured out what the issue is. I'd like to know if anyone here has experienced this.

By the way, this is the all-wheel drive version. The issue supposedly exists in the 2 wheel drive version as well.

Thanks,
Paul
 

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2019 Altima SV

We hear the same thing in our 2019 SV front wheel drive. Waiting to see if I can find it by laying in the trunk and have someone drive. If I can find it I will let you know. Did you ever look at the brochure for your car or look what is Standard on the 2019 Altimas? In it it says all trims have HD radio. Nissan Customer service says it only comes in the SL and above. We have a case # and they do not call back. I am pretty upset with Customer Service from Nissan. Our Dealer sees that Nissan screwed this one up. Please check your radio and see if on FM or AM you have HD on it. Thank you, much appreciated.
 

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Discussion Starter #3
I did not look at a brochure on the vehicle and don't recall (no pun intended) anything indicating HD Radio on my radio. I will look again today and report back. And please let me know if you figure out the clunk. It is extremely annoying. Did you call Nissan directly about the noise or are you dealing with the dealer as I am?

Thank You,
Paul
 

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I took my 2019 SL Altima to the dealer for clunking noise in the rear of the car when going over certain bumps. They said there was a bulletin for that. They tried what it said to do and still had the same problem. The mechanic decided to change out the rear shocks and so far it seems fine. The service dept at Colonial Nissan in Feasterville-Trevose, PA 19053 were fantastic. They actually cared. I hope this helps other 2019 Nissan Altima people.
 

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Discussion Starter #5
I've been thinking about asking my dealer to change the rear shocks but don't know if they would do it without being certain it is the shocks. I did purchase a service plan which entitles me to one new set of shocks per year so I will probably ask them to use that plan if they refuse to try replacing the shocks. I assume your dealer ate the cost of the shocks. Is that correct?
 

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Discussion Starter #6
My dealer changed the shocked after spending some time with the vehicle. The noise seemed to be coming from the rear seat area where the shocks would be mounted. Anyway, sadly the clunk is still there. I have been working with Nissan directly as well as my dealer. I will be calling both again today.
 

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My car had a loud clunk from the rear. Certain bumps made it happen. They should of replaced both shocks in your car. Did they replace one or both?
 

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Discussion Starter #8
They did replace both shocks. Called Nissan first and was told that at this point I would have to work with the dealer to resolve the issue. If I wasn't happy with that dealer I could go to another that may have different tools etc to help locate the clunk. The dealer says they'll have to wait to hear from Nissan.
 

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I was told when i purchased my 2019 altima that the factory had installed those plastic clips that push in on the rear splash guards and they were the wrong size. He said if if heard a noise from back there while driving it is probably because that push in clip was loose or fell out. He told me that he had checked mine but if there was an issue to let him know.
 

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I found customer service from Nissan is the worst. They do not care about the people that buy their cars. They know there is a problem with the clunking and don't care.
 

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I drive a 2018 but had the same issue, turned out to be the little storage for the jack that sits on top of the spare tire. I removed it, no noise and ordered the trunk under carpet organizer that also sits ontop of the spare tire but covers the entire subfloor. No more noise
 

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After my first oil change at 5K miles on my 2020 Altima Platinum I had this clunking. I brought the car back and it was a broken shock. The dealership said that it would have failed anyway but putting the car up on the lift and back on the ground probably precipitated an earlier failure. Has been fine since that.
 

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I drive a 2018 but had the same issue, turned out to be the little storage for the jack that sits on top of the spare tire. I removed it, no noise and ordered the trunk under carpet organizer that also sits ontop of the spare tire but covers the entire subfloor. No more noise
Hey, so I have a 2014 Altima and have been getting this noise in my trunk. I thought it was my trunk organizer or an item in the trunk I was storing. I emptied the trunk but still get this noise only over certain bumps. You’re saying you removed the foam holder on top of the spare and just keep your jack etc in an organizer in your trunk and the noise went away? Do you find that you lost some stability on the trunk floor now? Like it sags down towards the spare when you store a lot of stuff in the trunk?My concern is that the foam piece fills that empty gap between the spare and the trunk floor board.
 

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Hi, did you end up doing this? (taking out the foam holder) and if so, did the noise go away? I am in a 2012 Altima and find that my noise is only when I turn right, is yours the same
@Sicoupe06
 

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Hi, did you end up doing this? (taking out the foam holder) and if so, did the noise go away? I am in a 2012 Altima and find that my noise is only when I turn right, is yours the same
@Sicoupe06
I did. It didn't fix it. However the plastic piece at the back of the trunk was vibrating. I used some gorilla double-sided tape on the inside of it and the rattling went away for the most part.
 

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I did. It didn't fix it. However the plastic piece at the back of the trunk was vibrating. I used some gorilla double-sided tape on the inside of it and the rattling went away for the most part.


Can you describe your rattling? Mine is a thud that occurs 1x, it occurs a few times per drive, and almost exclusively when I turn right. I'm thinking: rear shocks, I've read about some loose bolts in the rear wheel well that can produce the same noise, possibly a hanging exhaust that is hitting the trunk or bar. But, if the problem is as easy as the storage jack for the spare knocking around, or taping down the plastic piece of the trunk that would be great.
 
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